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For Your Information

Please complete the form below if you wish to contact us and we will provide you with an answer as soon as possible, this is normally the same day or latest the next working day.

0772 085 4106

Terms and Conditions

We know this stuff is boring but this is entirely in order to protect both your beloved pets and ourselves in the event of any accident, incident or illness occurring.

  • Dogs are legally required to wear a collar with a tag providing - your surname, address and phone no.
  • The owner agrees to advise us of any behaviour or health issues whether old or new.
  • We regret that we do not accept adult dogs that have not been neutered.
  • Full details of your veterinary practice and contact numbers are required in case of an emergency.
  • If we are unable to make contact with you we reserve the right to make decisions regarding emergency veterinary treatment whilst your pet is in our care and the owner accepts full liability or payment of related treatment and fees incurred.
  • One week's trial will be required to ensure that your dog is compatible with our group.

Cancellation by Us

In the unlikely event that we are unable to complete a confirmed booking for any reason we will try to arrange cover with one of our local walkers/daycare providers, however this is without liability or obligation to TOP DOG Walking Services

Cancellation by You 

48 hours-notice is required or the full normal fee will be charged.

Regular walking Clients are respectfully requested to advise us in advance when any holidays are booked so we can offer your regular space to another client in your absence, thank you.

Off lead exercise is only provided to those dogs whose owners have signed our consent form and disclaimer and who have confirmed that their dog has proven good recall.

We will only exercise your dog off lead in areas we deem to be safe however whilst every care will be taken whilst exercising your dog ALL dogs exercised by Top Dog Walking Services are done so at their owners risk and no responsibility can be accepted for sickness, injury, loss through theft or straying or demise of the dog.

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